Privacy Policy

Introduction

Welcome to HelloWeld (website: hellowelder.com, hereinafter referred to as “this website”). We understand the importance of personal information to you and are solemnly committed to protecting users’ personal information and privacy security. This privacy policy aims to help you understand what information we collect, why we collect it, how we use it, and how we protect it.

Please note: This policy template is a starting point. Depending on the specific functions of your website (e.g., whether you conduct e-commerce, have user registration, use contact forms, use analytics codes, etc.), you may need to supplement or adjust the content. If you process data from EU users, you need to pay special attention to GDPR compliance requirements; if you process California users’ information, you need to consider CCPA.

1. Information We Collect

We may collect the following categories of information:

• Information You Provide Directly:

  • Contact Information: When you contact us through website forms, register for an account, subscribe to newsletters, or make a purchase, you may provide your name, email address, phone number, shipping address, etc.

  • Account Information: The username and password you set when creating an account.

  • Transaction Information: Details of your orders and payment information when you purchase HelloWeld products or services (please note that payment information is usually processed by third-party payment processors, and we do not store complete credit card information).

  • Communication Content: The content of your communications with us via email, contact forms, or other methods on the website.

• Information We Collect Automatically:

  • Device and Log Information: When you visit hellowelder.com, we automatically collect certain information, such as your IP address, browser type, operating system, access time, referring URL, and your clickstream behavior on the website. This helps us with website analytics and management.

  • Cookies and Similar Technologies: We use cookies and similar technologies (such as pixel tags) to collect information, remember your preferences, understand how you interact with our website, deliver interest-based advertising, and improve the user experience.

2. How We Use Your Information

We may use the collected information for the following purposes:

• To provide, operate, and maintain this website and our services.

• To process your transactions and manage your orders.

• To respond to your inquiries, comments, and customer service requests.

• To send you administrative information, transaction updates, security alerts, and support messages.

• To send you marketing communications about HelloWeld products, services, promotions, and newsletters, subject to your consent.

• To analyze and improve our website, products, services, and user experience.

• To prevent fraud and enhance website security.

• To comply with applicable legal obligations.

3. Cookies and Similar Technologies

Our website uses cookies. You can manage or refuse cookies through your browser settings. However, please note that disabling cookies may affect the normal use of certain features of the website. Our Cookie Policy (which can be part of this privacy policy or a separate page) provides more detailed information.

4. Information Sharing and Disclosure

We do not sell your personal information. We only share your information under the following circumstances:

• Service Providers: We may share information with trusted third parties who provide services to us, such as payment processing, website hosting, data analysis, email delivery, customer service, and marketing assistance. These service providers may only use your information according to our instructions and to perform their functions.

• Legal Requirements: We may disclose your information if required by law, regulation, legal process, or governmental request.

• Business Transfers: In connection with a merger, acquisition, sale of assets, or bankruptcy, we may transfer your information as part of the transferred assets.

• Protecting Rights and Security: We may disclose information when we believe it is necessary or appropriate to protect the rights, property, or safety of HelloWeld, our users, or others.

5. Your Data Rights

Depending on the laws and regulations in your region, you may have some or all of the following rights:

• Access and Correction: You have the right to access the personal information we hold about you and to request the correction of inaccurate information.

• Deletion: You have the right to request the deletion of your personal information.

• Restriction of Processing: You have the right to request the restriction of the use of your information in certain circumstances.

• Data Portability: You have the right to receive the information you provided to us in a structured, commonly used, and machine-readable format.

• Objection to Processing: You have the right to object to the processing of your information based on legitimate interests or for direct marketing purposes.

• Withdraw Consent: If we process information based on your consent, you have the right to withdraw your consent at any time, without affecting the lawfulness of processing based on consent before its withdrawal.

To exercise these rights, please contact us using the details provided at the end of this policy.

6. Data Retention

We will only retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.

7. Children’s Privacy

Our website is not directed at children under the age of 13 (or the higher age specified in your region). We do not knowingly collect personal information from children. If you believe we have collected such information in error, please contact us immediately so we can delete it.

8. Data Security

We implement reasonable technical and organizational measures to protect your personal information from accidental loss, unauthorized access, use, alteration, and disclosure. However, no method of transmission over the Internet or electronic storage is 100% secure, so we cannot guarantee absolute security.

9. International Data Transfers

If HelloWeld’s business requires us to transfer your personal information to jurisdictions outside your country/region, we will ensure appropriate safeguards (such as Standard Contractual Clauses) are in place to protect your information.

10. Third-Party Links

Our website may contain links to third-party websites. This privacy policy does not apply to those third-party websites. Please read the privacy policies of those websites. We are not responsible for their content or practices.

11. Changes to the Privacy Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with the revised policy and an updated “Last Updated” date. We encourage you to review this policy periodically to understand how we are protecting your information.