FAQs
How long do handling, shipping, and delivery take?
Usually, it takes 3-4 days for us to process the order. It will be delivered within 1-6 working days for our US customers when it is out for delivery from our warehouse. Regions such as AK, PR, HI may take longer. In other countries, we’ll have to deliver from our China supplier. It will take a longer time. (Welder 6-8 working, not available at the moment, helmet without battery 15-20 working days, or longer)
What shipping service do you use?
UPS, USPS, Fedex, or other express chosen by our warehouse. Not able to designate courier.
How do I change or cancel the order？
Note: All changes or cancellation should be made within 1 day of the order time. Or the change or cancellation will not be available if it is already handover to warehouse. If it is too late to cancel, customer will need to shoulder the shipping cost to return the product.
Is this welder suitable for beginners?
Yes, its Synergic Control and safety features make it user-friendly and suitable for beginners, while its versatility appeals to experienced welders as well.
What is the duration of the warranty?
The welder comes with 2-5 Years Warranty for peace of mind.
